At Comfort Needs Home Care, LLC, we respect your privacy and are committed to protecting
the personal information you provide through our website, contact forms, referral forms, phone
calls, emails, and other communications.

Information We Collect

We may collect the following information:

• Name
• Address
• Telephone number
• Email address
• Date of birth
• Emergency contact information
• Service inquiries and referral information
• Insurance or Medicaid-related information when applicable
• Information voluntarily submitted through forms, surveys, or communications

How We Use Your Information

We may use your information to:

• Respond to inquiries and referrals
• Determine eligibility for services
• Coordinate care and support services
• Schedule appointments and consultations
• Communicate regarding services and programs
• Improve our website and customer experience
• Comply with legal, regulatory, and contractual obligations

Protection of Information

We maintain administrative, technical, and physical safeguards designed to protect personal
information from unauthorized access, disclosure, alteration, or destruction.

Disclosure of Information

We do not sell, rent, or trade personal information to third parties.

Information may be disclosed only when necessary to:

• Provide requested services
• Coordinate care with authorized providers, case managers, healthcare professionals,
• managed care organizations
• Comply with federal, state, or local laws
• Respond to court orders, subpoenas, or lawful governmental requests
• Protect the safety and rights of clients, staff, or the public

HIPAA Compliance

When applicable, Comfort Needs Home Care, LLC complies with the requirements of the Health Insurance Portability and Accountability Act (HIPAA) regarding the protection and confidentiality of protected health information (PHI).
Any health-related information collected or maintained will be handled in accordance with
applicable privacy and security regulations.

Website Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve website
functionality and understand visitor activity. Users may disable cookies through their browser
settings; however, some website features may not function properly.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy
practices, content, or security of third-party websites.

Your Privacy Rights

You may request to:

• Access certain personal information we maintain
• Correct inaccurate information
• Update contact information
• Withdraw consent where permitted by law
• Request information regarding our privacy practices

Certain requests may be subject to legal, regulatory, or operational limitations.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website without appropriate authorization.

Changes to This Notice

We reserve the right to update this Privacy Practices Notice at any time. Changes will be posted on this website and become effective upon posting.

Contact Us

If you have questions regarding this Privacy Practices Notice or your personal information,
please contact: